fg99 Responsible Gaming — Your Safety Is Our Priority
Enjoy entertainment within limits — fg99 is committed to giving you a safe, fair, and controlled gaming experience.
fg99's Commitment
Our Commitment
fg99 believes online gaming should be an enjoyable form of entertainment — not a source of stress or anxiety. That is why we follow strict policies to ensure every player's protection. We place the highest importance on responsible gaming across our platform.
Gambling or online betting should never be thought of as a source of income. Enjoy it for entertainment purposes only. At fg99, we provide you with tools to set limits, take breaks, and get support when needed.
- We ensure that only those aged 21 or above can use our platform
- We give players the ability to set deposit limits and time limits
- We offer a self-exclusion option for those who want to take a break
- Our support team is available 24/7 to help in Bangla
- We ensure SSL encryption and fair play
Important: If you feel that gaming is having a negative impact on your life, contact our support team right away. You are not alone.
Key Responsible Gaming Tools
Deposit Limits
Set the maximum amount you can deposit into your account per day, week, or month — on your own terms. Once set, the limit takes effect immediately. The minimum deposit at fg99 is ৳500.
Time Limit Controls
Set a limit on how long you play in each session. When your set time is up, the system will automatically alert you and suggest taking a break.
Self-Exclusion
If you feel you need some distance, you can exclude yourself from fg99 for a specified period. While exclusion is active, access to your account is not possible.
Loss Limits
Use the option to automatically stop play once you have lost a set amount. This keeps your budget protected and helps you avoid excessive losses.
24/7 Support
fg99's support team is available around the clock to help in both Bangla and English for any issue. Reach us via live chat or email.
Account Security
Your account is fully protected with SSL encryption. Use a strong password and never share it with anyone to prevent others from accessing your account.
Recognise the Warning Signs
If you notice any of the following signs in yourself, it may indicate a potential problem with gaming. Please reach out to us for support in this situation.
Safe Gaming Tips
Enjoy fg99 responsibly — following these simple guidelines will keep gaming fun at all times.
Play for entertainment only. Never think of gaming as a source of income. It is a form of entertainment.
Set a budget. Decide in advance how much you can afford to spend and do not go beyond that limit.
Take regular breaks. Avoid playing for long stretches at a time and spend time with family and friends.
Do not game when you are in a bad mood. Avoid gaming when you are angry, sad, or stressed — it is hard to make good decisions at those times.
Let your loved ones know. Keeping your family informed about your gaming habits increases accountability and helps identify problems early.
How to Use fg99's Protection Tools
After logging in to fg99, go to your account settings to activate the protective features below. Use our live chat for any assistance you need.
Set a Deposit Limit
Go to account settings and choose the "Deposit Limit" option to set a daily, weekly, or monthly limit. The limit takes effect immediately. Lowering a limit is instant, but increasing it is subject to a waiting period.
Take a Time-Out (Break)
You can place a temporary pause on your account for anywhere from 24 hours to 30 days. During this time you will not be able to log in or play any games.
Activate Self-Exclusion
If you need a longer break, choose self-exclusion. While exclusion is active, no activity on the account is possible. Contact our support team to activate this feature.
Bet Amount Controls
Set a maximum amount for a single bet in each game session. This protects you from losing a large amount quickly and makes your playing time more enjoyable.
Contact Us for Support
If you are facing any issue with gaming, do not wait — contact fg99's support team. We are here to help without judgment.
Live Chat
fg99's live chat is available 24/7. Talk directly with our team in Bangla — whatever the problem, we are here for you.
Email Support
If you would like to share more details, write to our support email. We will do our best to respond promptly.
[email protected]Bangla & English
Our support team provides service in both Bangla and English. Contact us in whichever language you are most comfortable with.
Age Verification & Minor Protection
fg99 firmly believes that online gaming is for adults only. We allow only users aged 21 or above to open an account. Age verification is completed during registration.
If there are children or teenagers in your home, make sure they cannot access your fg99 account. Use a strong password and log out after using the device.
You can use parental control software to restrict children's access to online gaming sites on your device. This is an effective precautionary measure.
Steps to protect minors:
- Do not share your password with anyone
- Always log out after use
- Do not save payment card details
- If you notice any suspicious activity, inform us immediately
Play Responsibly, Enjoy Safely
fg99 offers plenty of entertainment — cricket betting, slots, fishing games, and live casino. Know your limits, stick to your budget, and enjoy. If you need support, we are always here.